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4 Simple Fresh Approaches To Triple Profits
_By S. Kumar   © All Rights Reserved

Sustained Customer Satisfaction StrategyOk, You got your Order and gained a customer!
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Sustained Customer Satisfaction StrategyCongratulations! Your marketing efforts have paid off.
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_What next? Simple.--Leverage it to Maximum!
Sustained Customer Satisfaction Strategy
_One of the most ignored factors after a sale is NOT to have a STRATEGY to retain the customer and to maintain sustained customer satisfaction!
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Sustained Customer Satisfaction StrategyYour customer has trusted you and he has bought from you. Now its time to take it to the next level.
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Sustained Customer Satisfaction Strategy....which is "Sustained Customer Satisfaction"
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_Sustained customer satisfaction becomes important in every business. More so on the Internet because of three primary reasons.
Sustained Customer Satisfaction Strategy
_1. You can sell more back end products to the same customer with his FULL approval.
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_2. You can promote different affiliate programs to this customer which he will join on your word.
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Sustained Customer Satisfaction Strategy3. To earn his appreciation! His words are worth of gold to your Website. Word of mouth publicity still remains the best promotional method ever discovered.
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_Most of the time when I purchased online all I received was a " Standard Thank You Letter ". Cold and impersonal that clearly came across as a Routine Exercise.
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_Of course I heard from them again when they wanted to promote an affiliate program or a back end product. And this included two known 'Gurus' who never thought of a strategy for -Sustained Customer Satisfaction!
Sustained Customer Satisfaction Strategy
_Here is a strategy that I adopt on my site http://www.learnhomebusiness.com
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Sustained Customer Satisfaction Strategy
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Sustained Customer Satisfaction StrategyStep 1: I give an unannounced surprise bonus IMMEDIATELY on sale. This puts the customer on a positive frame of mind as more value has been added to his purchase.
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_Step 2: A "Personalized" thank you email is send to my customer mentioning the support email Ids and BOLDLY reminding him that he is under 100% Money Back Guarantee.
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_He can simply ask for charge back if the product is not up to the standard he expected. ( I am yet to receive a Charge back for the 38 info products on my site! )
Sustained Customer Satisfaction Strategy
_Step 3: Exactly after 4 days I send one more email to him with a simple subject line: " Customer Name, Just Checking on XXX Product". Inside I give him one more SURPRISE Gift as well as enquire how the product is being useful to him. His suggestions and opinions are invited for further improvement.
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_Step 4: After 7 days I send him one more email with a subject line: " Customer Name, Your valued recommendation".
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_Inside He will be requested to RECOMMEND 5 of his friends informing them that he has actually BOUGHT from: http://www.learnhomebusiness.com and they are trust worthy. And just for his valuable recommendation he gets one more " QUALITY " Surprise Gift!
Sustained Customer Satisfaction Strategy
_Please remember here that this " Recommendation" form is meant only for your customers and this is Not the usual " Recommendation " form.
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_You can get a free " Tell-A-Friend " facility from
http://www.bravenet.com/?afilid=315287759
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Final Tips on Sustained Customer Satisfaction Strategy
Sustained customer satisfaction Strategy
_1. Make sure that your gifts and bonuses are valuable.
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_2. Write your emails with full emotion and gratitude for the customer to whom you are indebted for that all important Sale. After all its because of him our business thrives or survives.
Sustained Customer Satisfaction Strategy
_3. COMPLETELY automate your email follow-ups with an Autoresponder. Once you do this all that is left will be to add your customers email ID to your Autoresponder. List of Free Autoresponders can be had from:
http://www.learnhomebusiness.com/freestuff/autoresponderlists.htm
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_I hope you have a simple workable strategy now that you can implement immediately.


S. KUMAR , Author of eBook: "Become A Global Homebusiness Pro..." Download It FREE From http://www.learnhomebusiness.com

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